Frequently Asked Questions

Find answers to the most common questions about using AZCash, from earning to withdrawals

How can I earn on AZCash?

AZCash allows you to earn by completing offers, surveys, apps, and more. All offers are available in the "Earn" section where you can choose from different Offer Walls. Earnings vary from $0.10 to $50 per completed offer, depending on the difficulty and time required.

Earnings Related
How much can I earn per day?

Your daily earnings depend on how many offers you complete and their value. Some users earn $5-10 per day, while more active users can earn $20-30 daily. It also depends on your country, as offer availability and payouts vary by region.

Earnings Related
Which offers pay the most?

Generally, offers that require app installation and reaching specific milestones in games pay the most. Survey offers typically pay $0.50-$3, while game offers can pay $5-$50 depending on the requirements. Look for offers marked as "Featured" or "High Paying" for the best opportunities.

Earnings Related
Why are some offers not available in my country?

Advertisers often target specific regions for their campaigns. Some offers are only available in tier 1 countries (US, UK, Canada, Australia, etc.) due to advertiser preferences. We're constantly working to add more offers for all regions.

Earnings Related
Do offers expire?

Yes, some offers have an expiration date. The time limit is usually displayed on the offer details. Additionally, some offers have limited spots, so they might become unavailable once the advertiser's quota is reached.

Earnings Related
How long does it take to receive a payment?

Payments are processed within 24-48 business hours from the request. Exact times may vary depending on the payment method chosen. PayPal payments are generally faster (24-48 hours), while bank transfers may take longer (3-5 business days).

Payment Related
What is the minimum amount to withdraw?

The minimum withdrawal amount varies depending on the payment method chosen. In general, the minimum amount is $0.5. You can check the specific minimum amount for each method on the withdrawal page.

Payment Related
What payment methods are available?

We currently offer the following payment methods: Litecoin. Payment options may vary based on your country and region.

Payment Related
Are there any fees for withdrawals?

AZCash does not charge any fees for withdrawals. However, some payment processors might apply their own fees. For cryptocurrency withdrawals, network transaction fees might apply depending on network congestion.

Payment Related
Why was my withdrawal rejected?

Withdrawals may be rejected for several reasons: incorrect payment details, suspicious activity detection, or policy violations. If your withdrawal was rejected, please contact support for specific details about your case.

Payment Related
How does the referral program work?

Our referral program allows you to earn 5% on all earnings from friends you invite. There is no limit to the number of people you can invite. You can find your referral link in the "Referral" section of your account.

Referral Program
How do I invite friends?

To invite friends, go to the Referrals section and share your unique referral link via social media, email, or messaging apps. You can also use the pre-made promotional materials we provide to help explain the benefits of AZCash.

Referral Program
How much can I earn from referrals?

You earn 5% of whatever your referrals earn for life. For example, if someone you referred earns $100, you will receive $5. There's no limit to how many people you can refer or how much you can earn through referrals.

Referral Program
When do I receive my referral commission?

Referral commissions are credited to your account instantly whenever your referrals earn from completed offers. You can withdraw your referral earnings along with your other earnings when you reach the minimum withdrawal amount.

Referral Program
Can I see who I've referred?

Yes, in the Referrals section, you can see a list of all the users you've referred, along with statistics about their activity and how much commission you've earned from each referral.

Referral Program
How can I change my email address or password?

You can modify your email address or password in your account settings. Go to your profile, click on "Settings" and follow the instructions to update your information.

Account Management
Is it possible to have multiple accounts?

No, it is strictly forbidden to have multiple accounts. Using multiple accounts is considered a violation of our terms of service and can lead to permanent suspension of all associated accounts. We use advanced systems to detect multiple accounts.

Account Management
How do I delete my account?

To delete your account, go to your profile settings and select the "Delete Account" option. Please note that account deletion is permanent and will result in the loss of all earnings that haven't been withdrawn.

Account Management
What happens if I forget my password?

If you forget your password, please contact our support team through our Discord server (https://discord.gg/9xGeYEQJja). Our staff will verify your identity and help you recover access to your account.

Account Management
How do I change my payment information?

You can update your payment information in the "Payment Settings" section of your account. Make sure to verify that your new payment details are correct before saving the changes to avoid payment delays.

Account Management
I completed an offer but didn't receive credit, what should I do?

Sometimes there can be a delay in tracking completed offers. If after 24 hours you still haven't received credit, you can open a support ticket on our Discord server (https://discord.gg/9xGeYEQJja) providing details about the completed offer, including screenshots, completion time, and device used.

Troubleshooting
Why was my account suspended?

Accounts may be suspended for violations of our Terms of Service, including but not limited to: using multiple accounts, using VPNs, providing false information, or engaging in fraudulent activities. Contact support for specific details about your case.

Troubleshooting
The offerwall isn't loading, how can I fix this?

If an offerwall isn't loading, try the following: clear your browser cache, disable ad blockers or VPNs, try a different browser, or wait a few hours and try again. Some offerwalls might be temporarily down for maintenance.

Troubleshooting
Why am I seeing fewer offers than before?

The number of available offers can vary based on your location, the time of day, and advertiser campaigns. If you've completed many offers, you might see fewer new ones. Check back regularly as new offers are added daily.

Troubleshooting
Why do some apps not track my progress?

Tracking issues can occur for several reasons: not following offer instructions exactly, having ad blockers or VPNs enabled, using different devices to start and complete offers, or clearing cookies mid-offer. Always complete offers in one session for best results.

Troubleshooting
Is AZCash available in all countries?

AZCash is available in many countries, but some offers might be limited to specific regions. The availability of offers also depends on partners and active campaigns in your country. In general, users from Europe, North America, and Australia have access to more offers.

General Information
Is AZCash free to use?

Yes, AZCash is completely free to use. We do not charge any fees for registration, completing offers, or maintaining an account. We earn through partnerships with advertisers and share that revenue with our users.

General Information
How does AZCash make money?

AZCash earns commissions from advertisers and partners when users complete offers. We share a significant portion of this revenue with our users, creating a win-win situation for everyone involved.

General Information
Is there a mobile app for AZCash?

Currently, AZCash is available as a web platform optimized for both desktop and mobile browsers. A dedicated mobile app is in development and will be announced soon.

General Information
How is my data protected?

We take data protection seriously. All personal information is encrypted and stored securely. We never share your data with third parties without your consent. For more details, please refer to our Privacy Policy.

General Information

Still have questions?

Can't find what you're looking for? Our support team is ready to help you with any questions or issues.